I booked a hotel through booking.com to stay in Amsterdam. The reviews on booking.com were good and I have used the site before and cancelled without paying.
After I booked the hotel my partner looked at the reviews on tripadvisor and the hotel is filthy with bed bugs and blood stained sheets. I went to cancel the room but they said my card will be charged the full amount £216.00 for 2 nights.
If I cancel my credit card and don't show up can they contact the card provider to take the funds from the new card?
I wouldn't mind losing something for booking the hotel but the full payment seems a lot.
